Competency Test - Central State Community Services Michigan

First Name *

Last Name *

Date *

Location:

1. How would you handle a situation where an individual refuses assistance with personal hygiene? *

Use degrading tone to convince the individual to do what is needed
Respect the individual's wishes, offer assistance later, and notify incoming staff if needed.
Make sure everyone in the company knows that the individual is noncompliant and refuses assistance.
Ignore the individual for the rest of the day.

2. How do you establish effective communication with a non-verbal individual? *

3. What is a crucial aspect of communicating with an individual's family members? *

Provide as much information as possible because "knowledge is power".
Avoid family involvement in caregiving decisions.
Keep family informed about the individual's well-being while ensuring to follow the privacy guidelines.
Discouraging family visits to maintain professional boundaries.

4. How can you prevent accidents and injuries in an individual's home? *

5. How do you encourage an individual to participate in activies of daily living? *