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Central State Community Services
Cultural Competence and Implicit Bias Test
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Last Name
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Today's Date
Worksite Location
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1. What is cultural competence?
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Ability to speak multiple languages
Ability to interact effectively with people of different cultures
Following strict rules and procedures
2. What are implicit biases?
Unconscious attitudes or stereotypes that affect our understanding and decisions
Conscious attitudes towards others
Only present in individuals with specific backgrounds
3. How can direct support staff address implicit bias?
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Avoid interacting with clients from different cultural backgrounds
Ignore it and continue providing support
Self-awareness, education/training, and seeking feedback
4. What are some potential consequences of implicit bias in a support setting?
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Enhanced trust and rapport with individuals
Reinforcing stereotypes and prejudices
Improved communication with individuals
5. Why is cultural competence important for direct support staff when interacting with co-workers?
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To avoid discussing cultural differences in the workplace
To exclude co-workers who are from minority cultural backgrounds
To promote understanding and collaboration among team members from diverse backgrounds
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